Emmeloord or Skjern Customer Service Full Time
BouMatic
BouMatic Robotics: Process Excellence & Automation Manager
Lead the reengineering and automation of cross functional process across the European enterprise
(1 FTE)
As Process Excellence & Automation Manager, you will drive operational excellence through process reengineering, workflow automation, and intelligent use of technology. You will eliminate manual, offline, and inconsistent ways of working—replacing them with standardized, automated, and data‑driven workflows that scale.
You’ll lead cross‑functional projects that improve efficiency, enhance customer experience, and deliver measurable business results. Your first assignment will focus on transforming Customer Service in Europe —reengineering order fulfillment workflows, implementing automation, and establishing performance standards. Over time, you’ll expand to lead process excellence initiatives across multiple departments and regions.
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