|Farmers||GAEC Le Jadet|
|Number of milkings per day||2|
Average milk production
|Machine maintenance/ Liners/ Detergents/ Udder care|
It should be called: Tranquillity Service!
Hervé, GAEC Le Jadet
Hervé: "Thanks to Service-Star, we are less worried. It’s one less thing to worry about. Our Sani-Star partner, Sébastien, and the technicians come as if it were their own home, and they are truly in charge of all aspects (machine maintenance, care, detergents and liners). We don’t have time to think about that. I just go into the milking parlour, turn it on and milk, and I’m done! The other day they were in the yard, changing the liners. I wouldn’t have done it, I would have had a mastitis problem and would have realised it too late! It should be called: Tranquillity Service !"
Hervé: "The advantage is that the payment is spread out (monthly). It doesn’t change so I know what I have to pay for the next 6 years.
At the beginning, we had 3 contracts. Each year, the amount to pay was different. Then we smoothed the maintenance cost over the duration of the contract in months. That’s better, because you pay the same thing every month. Smoothing is the best solution if we don’t want to get worried!
Thanks to Service-Star, I know that my machine is perfectly in order. They know what to do better than I do."