QUALITY & CLAIM ADMINISTRATOR

Emmeloord Q&C Fuldtid BouMatic
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Jobbeskrivelse

Are you a skilled and experienced quality engineer or technician motivated to do improvement projects and claim handling? Do you want to work in an international company that is rapidly growing, offering numerous opportunities? If so, read on because this position might be right for you! We are one of the world's leading manufacturers of barn mechanization, and with our innovative products and technologies, we contribute to improving the efficiency and quality of milk production worldwide. As part of future growth ambition, we are now seeking a Quality & Claim Administrator to strengthen our European team.

About the position:

This job is placed in our Robotics development and production facility in Emmeloord, The Netherlands. As a Quality & Claim Administrator, you will play a central role in ensuring that claims are handled under the terms of warranty conditions and that our products meet high-quality standards. Your primary responsibilities will include:

Responsibilities:

  • Manage the claims intake process for new claims, including determining whether claims are eligible for coverage under the terms of warranty conditions in collaboration with technical department and production.
  • Report claim data and work closely with quality and claim department with sister companies in Denmark and Belgium.
  • Develop and implement procedures and systems for quality control to ensure that both production and inventory adhere to quality standards and specifications.
  • Apply systematic problem-solving to identify the causes of quality issues and find appropriate solutions.
  • Work closely with production and engineering teams to ensure that quality standards are met throughout the production process.
  • You will seek opportunities for continuous improvement of the quality management system and contribute to the implementation of improvement initiatives.

Qualifications:

  • A relevant technical education within mechanical engineering, production technology, quality management, or related fields.
  • Experience with quality control and quality management within a manufacturing company.
  • It would be advantageous if you have experience with quality assurance techniques and tools such as FMEA, 8D, SPC, Root Cause Analysis, etc.
  • Strong analytical and problem-solving abilities.
  • Good communication skills in Dutch and English, the ability to collaborate across different teams.
  • A well organized and practical approach.
  • Ability to read and understand technical drawings and specifications.
  • Familiarity with ISO 9001 standards and experience with audits is an advantage.

BouMatic Offers:

  • A growing company with an ambitious future goal.
  • Good opportunities for personal development.
  • Fantastic people and products to work with.
  • An exciting and challenging job in an international environment.
  • A dynamic workplace in a high-quality work environment.

This is a full-time (38 hours) position in our office in Emmeloord, The Netherlands. The functional report is to the company's European Quality and Claim Manager. Salary and employment conditions are according to the CAO Metaal & Techniek, including pension scheme and other CAO benefits.

To learn more about the position, you can contact European Quality and Claim Manager Camilla Hagemann Haubjerg at phone number +45 53 68 55 16. Or contact our HR Manager Bianca Slump-Hendriks on +31 6 4402 9471.

If you are passionate about quality, possess sharp analytical skills, and want to be part of a company dedicated to continuous improvement, then send your application and CV as soon as possible to bslump@boumatic.com, as interviews will be conducted on an ongoing basis. We look forward to hearing from you!

About BouMatic:

BouMatic Europe / SAC Europe has branches in Denmark, The Netherlands, Belgium, Germany and France. We have high ambitions for our workplace and prioritize employee well-being as essential for the company's continued positive development and for nurturing our employees' career dreams. We are one of the world's leading manufacturers of barn mechanization, specializing in milking technology, including traditional milking parlors, carousels, milking robots and automated cleaning and feeding systems.

We have a global network of dealers and service providers, with representation worldwide. Overall, we employ approximately 400 people in Europe. BouMatic Europe / SAC Europe is American-owned and headquartered in Madison, USA. For more information and to get an impression go to: www.boumatic.com.



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